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Workplace Health and Safety

Human Resources

Personnel Overview
The Company upholds the principle of equality and treats each employee fairly, without any differences in labor rights or working conditions based on gender, religion, race, nationality, or other factors.
As of the end of 2023, the total number of employees was 1,384. Due to the characteristics of the industry, male employees account for about 60%. The employees are mainly based in Taiwan.
More than 90% of the employees are local full-time employees and have signed non-fixed term contracts. The average age is approximately 44.9 years old and their length of service is about 11.0 years. The education of employees is mainly tertiary institution or above. The average age of the management is 50.3 years old, and female supervisors account for approximately 17.8% of all supervisors. The overall workforce structure has not changed significantly compared to previous years.
The Company strictly complies with the labor act that prohibits child labor. The personnel regulations stipulate that new employees must be over 16 years old, therefore, no employee is under the age of 16. In addition, in accordance with the “People with Disabilities Rights Protection Act”, private schools, groups, and private institutions with a total number of more than 67 employees shall employ no less than 1% of the total number of employees with disabilities and shall not be less than 1 person. The Company is required to hire at least 13 people with disabilities. As of the end of 2023, the Company hired 25 people with disabilities, which was 1.92 times more than the required number.

In terms of promoting gender equality, the Company provides menstrual leave, maternity leave, paternity examination and paternity leave, family care leave, provision of breastfeeding rooms, parental leave without pay, and provision of childcare measures in accordance with the “Gender Equality in Employment Act”, and has established “Sexual Harassment Prevention Measures Complaint and Disciplinary Regulations” and “Complaint Channel”, so that employees can report and complain when their legal rights have been infringed or improperly handled. If an appeal case is confirmed to be factual according to the investigation outcome, the offender will be punished according to the level of severity of the case.
In 2023, 12 employees were legally entitled to apply for parental leave, and 3 employees actually took the parental leave. In 2023, the reinstatement rate of employees who applied for parental leave was 100%. After reinstatement in the previous year, the retention rate of employees still on the job as of the end of 2023 was 100%.
Attracting and Retention of Talents
The Company recruit talents through multiple recruitment channels such as the company website, job bank, internal employee recommendations, interns nurturing plans and so on. Priority consideration goes to talents from Taichung and Changhua region providing local job opportunities. In concert with providing diverse benefits, competitive and motivational salary and bonuses, a complete promotion channel and educational trainings, and group business transfer mechanisms, providing employees opportunities in comprehensive learning and work experiences. In 2023, there are a total of 54 newly recruited employees on non-fixed term contract for the Company, employment rate at 4.1%.
There are 78 employees resigned, a turnover rate of 6.0% in 2023. The HR Department will arrange a face-to-face exit interview with the resigning employee to understand the reasons for leaving and to express care and consolation. The reasons for resignation and statistics will be compiled for use by internal management and for improvements. If the employee’s position is adjusted due to the needs of the organization or business, the change will proceed only after agreement between the labor and management negotiation. The average employee turnover over the past three years is 5.9%. The Company has maintained a positive employee turnover level that ensures an innovative and revitalized organization.
To maintain competitiveness in the job market, the Company continues to optimize the remuneration mechanism. In recent years, higher pay raise is given to exceptional basiclevel employees. Nurturing mechanism for mid-level and basic level managers has been accelerated to smoothen the talent succession process.

Employee Remuneration and Performance Management
The Company's employee remuneration policy is in compliance with the related labor laws and regulations and has referenced the salary standard of the labor market. Amounts for distribution are approved based on one's position and education, professional
techniques, years of service, capability, work burden, work performance and so on factors. Adhering to the philosophy of sharing operating achievements with employees, the Company plans the overall staff salary adjustment policy and reviews the salary structure and staff promotion plan according to the organizational development, operational performance, and market salary standards every year, and establishes motivating "Regulations for Year-End Bonuses and Performance Bonuses" based on the
achievement rate of our turnover and profits, as well as the year-on-year growth rate. In addition, according to the requirements of the Articles of Association, if the Company records any profit, it shall appropriate 1% as remuneration for employees. Moreover, when employees have excellent performance or special contributions and innovation proposals, the Company also distributes bonuses for commendation.
The bonus regulations of the Company are associated with the performance evaluation system, and the employees' performance serves as an important reference for the amount of bonus distribution, salary adjustment, position promotion, and work competence of employees. To comprehensively evaluate the work performance and potential of all employees and establish an environment for active learning by employees. The Company has established evaluation items, including work objectives, and learning and growth objectives based on different duties. The establishment of objectives is made after discussions between the employee and the supervisor of the department, and the evaluation is performed on a quarterly basis. The Company provides incentives to those with excellent performance, and supervisors provide feedback and consultation for those with room to assist them in improving their work performance, and in turn, facilitate the joint growth of employees and the Company.
The Company, including both managerial and non-managerial positions, has achieved an average salary increase of 3.5% in 2023, with some outstanding employees receiving salary increases of over 9%. The average bonus payout reached 5.4 months.
We firmly believe that our high-quality compensation system will serve as a driving force for both employees and the Company to continuously achieve outstanding operational performance.

 
Annual Salary of the Full-Time Non-management Employees
 
tems 2022 2023
Number of people (weighted average) 1,343 1,353
Total salary amount (thousands of NT$) 1,040,897 1,017,222
Average salary (thousands of NT$) 775 752
Median amount for salary (thousands of NT$) 679 666
Note: The statistics for the salary of the full-time non-management employees will be compiled based on the “Rules Governing Information Filing on salary of full-time employees who are not in a managerial position” established and released by the Taiwan Stock Exchange Corporation. The number of people refers to all the hired employees (or regular employees) deducts employees in managerial positions, overseas branch employees, some hourly employees, and full-time employees (including Taiwanese and foreign employees) who qualify for exclusion and exemption in the personnel statistics and add the weighted average (the average number of employees for the end of each month is rounded off to the nearest whole number).

Pension Scheme
The Company implements the employee retirement regulations by appropriating a fixed monthly amount for the employees’ retirement funds in accordance with the Labor Standards Act and Labor Pension Act. Furthermore, commemorative coins and medals are gifts presented to retired employees to commend and appreciate their long-term contributions to the company. There will also be occasional social dinner for the retired employees.

Retirement pension appropriation in accordance with Labor Standards Act (old system)
Allocate 2% of employee’s monthly salary to retirement pension and deposit to a special account with Bank of Taiwan in the name of Supervision Committee of Labor Retirement Reserve. By end of the year, if the estimated special account balance is insufficient to pay the employees who are expected to meet the retirement conditions within one year, the difference will be allocated once before March of the following year.
Retirement eligibility and pension payment: when an employee meets one of the following conditions, he or she can apply for retirement voluntarily.
Pension of employees shall be calculated according to their years of service and the average salary for the six months before the retirement approved.
A. Those who have worked for more than 15 years and reached the age of 55
B. Those who have worked for more than 10 years and reached the age of 60
C. Those who have worked for more than 25 years

Retirement pension appropriation in accordance with Labor Pension Act (new system)
Allocate 6% of each employee’s monthly salary to retirement pension and deposit to a personal account with Bureau of Labor Insurance every month. Employees can apply for retirement pension payment to the Bureau of Labor Insurance when reach the age of 60.