Stakeholder Engagement

Stakeholders' Issues of Concerns and Communication Channels
Maintaining good communications with stakeholders is a key to corporate sustainable management. The Company lists 13 categories of stakeholder groups from its daily operation activities, mail correspondences, official letters and so on channels. Based on the AA1000 SES Stakeholder Engagement Standards, we conducted prioritization of the stakeholder groups based on the five principles in reliability, responsibility, urgency, influence, and diversity, and have identified eight concerned parties. They are the customers, farmers, employees, suppliers, end consumers, shareholders/investors, local communities, and government agencies. By building a good communication channel with various stakeholders, we can adopt diverse opinions to further understand the thoughts and appeals of the stakeholders. They can become major basis for the company’s review of its operation strategies and material issues.
To understand the appeals and expectations of the stakeholders towards the Company, the Company has reviewed the topics of concern to the stakeholders through various communication methods every year. We have also constructed a systematic identification process based on the GRI Standards guide to understand the level of concern of the issues and the impacts of the issues to the Company's operations. All of these form important references for the drafting of the Company' s operation strategies.